Consumer Focus clarified its responsibilities after campaign group National Energy Action (NEA) called on the Government to ensure it covered the whole home energy market as part of its efforts to combat fuel poverty.
NEA is particularly concerned about off-gas customers as a recent Ofgem report discovered this group were at a higher risk of fuel poverty because they could not access cheaper dual fuel deals, and were reliant on more expensive fuels for heating.
A spokesman for Consumer Focus confirmed the broader remit. “We will be developing an energy policy that will go beyond the supply of mains gas and electricity,” a spokesperson said.
“It will draw attention to the wider market issues for consumers who have to rely on other types of energy, such as heating oil or LPG.
“In particular, we will be campaigning for those customers off the main gas network who are also fuel-poor.”
Consumer Focus was launched earlier this month.