Windhager UK is inviting installers of its products to join the Windhager Installer Network (WIN), launched in July.
WIN membership is open to the wide network of installers who are currently or are looking to install biomass boilers from Windhager’s range for the domestic and commercial markets.
In order to become a member of the WIN network, installers are required to complete Windhager product and technical training courses and attend refresher courses when requested. Installations will also be assessed to ensure that their standards meet the expected high quality that accompanies Windhager products.
Technical manager Sami Osman said: “We have a great network of installers that work closely with us, installing our products across the country. In creating the WIN membership we are offering them the opportunity to go that one step further. By becoming a WIN member, installers will receive unrivalled support that will allow them to promote a mark of excellence that will lead to new sales leads, with customers feeling confident that they are receiving first-class service from a fully trained installer. WIN members will also be featured on our new ‘Search for an Installer’ tool on our website, which will give customers the opportunity to search for an installer in their area.”
Windhager has also created the WIN web portal, which can only be accessed using a username and password rewarded to qualifying installers. With this, installers can access exclusive information including regular bulletins, promotional material, product manuals and schematics, a fault code search engine and marketing material including Windhager van signage and apparel.
Members of the network will also receive full, comprehensive training and support, ranging from technical documentation to marketing and exhibition support from the Windhager team.
Windhager is offering free training courses for installers held at its headquarters in Marshfield, south Gloucestershire. The 500 sq m facility is fully equipped with showrooms and demonstration boilers to provide hands-on learning for heating engineers across all levels of the industry.
Five courses, titled W1 through W5, cover Windhager product overviews, installation advice, system design, fault-finding and commissioning to provide installers with substantial knowledge to confidently recommend and install Windhager biomass systems.
Installers from across the country have descended on Windhager’s training centre, the largest dedicated biomass training centre in the UK, to snap up the free biomass courses that allow them to meet directly with Windhager’s technical experts.
Course attendees have expressed their satisfaction with programmes. Danny Wyer, installer at Renewable Plumbing Solutions said: “I thoroughly enjoyed Windhager’s biomass course and would recommend it to all biomass installers. I thought it was really interesting while being incredibly informative, and the enthusiasm and professionalism shown by the Windhager instructors was exceptional.”