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Carrier’s new monitoring solution offers unprecedented levels of choice and performance

A new monitoring solution from Carrier allows building owners and maintenance staff to track and remotely monitor their heating, ventilating and air conditioning systems and receive expert analysis and recommendations from Carrier experts.

Carrier – which operates in the UK as Toshiba Carrier UK Ltd – is the world leader in high-performance HVAC systems, and is a part of UTC Climate, Controls and Security, a unit of United Technologies Corp.

HVAC system owners and users can monitor their sites through a web portal in real time and benefit from Carrier expert analysis and recommendations to optimise their equipment.

To meet the needs of each user, the solution comes in three levels: standard, premium and infinite, with services including automatic alarm notification and corrective actions, data analysis and specific recommendations from Carrier experts to optimise resource allocation.

The service enables improved response through alarm monitoring and pre-diagnostics, allowing the identification of a potential issue before it occurs. Corrective actions can then be taken quickly, either on site or via a remote connection to the equipment.

This monitoring solution adapts to a broad range of systems, new or existing, and can also be connected to non-Carrier equipment.

The web portal offers customers a single point of connection to access and monitor all their sites at the chiller or chiller plant level. The system links the equipment to Carrier’s data center through a dedicated virtual network via dedicated Access Point Name: no data will circulate over the internet and there are no extra telecom costs.

“Through this new offering, Carrier delivers an advanced monitoring solution with its expert know-how. It is an effective way for our customers to monitor their sites and installations and to maintain them at top performance levels,” said technical development manager Adam Pinfold.

For more information, contact Phil Treacher on 01372 220 220 or email

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