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Recruitment firms provide ‘poor service’

A survey from the Association for Consultancy and Engineering (ACE) has slammed 80 per cent of recruitment agencies as providing an “average to poor quality” service The report condemns the artificial market created by unscrupulous practices including poaching staff within six months of placing them. The ACE HR Review on skills shortages and recruitment agency behaviours found an estimated 20,000 unfilled jobs in the consultancy and engineering sector. It also reckons that a further 2,400 vacancies will be added in the next 12 months. ACE chief executive Nelson Ogunshakin said: “The Review confirms that recruitment and staff retention is a serious issue affecting our sector. ACE will be taking steps to address the issues raised, including plans for the introduction of a Recruitment Agency Charter, the development of a recruitment portal, and the implementation of a new ACE Business Academy in 2008.” The organisation will also continue to lobby Work Permit UK to recognise engineering in the skills shortage category and open up a dialogue with the Recruitment Employment Confederation (REC). The report will be released on September 18, 2007.