Arches Housing specialises in providing good quality affordable housing for the black and minority ethnic (BME) sector serving 3,000 tenants across the Sheffield and Rotherham area.
The contract involves providing a responsive repairs service, including general building maintenance, roofing, plumbing, heating and electrical repairs on behalf of residents.
Sally Stead, head of housing and property services at Arches Housing, explains: “A responsive repairs service is very important to ensure the satisfaction and peace of mind of our tenants.
“Powerminster demonstrated that as a local company it had the relevant experience and understanding of working with different cultures on other contracts, which was a major factor in it being chosen.
“They also employ mainly local labour and could provide a 24/7 response service across all relevant trades. Tenant satisfaction is very important at Arches Housing and the relationship with Powerminster will help to strengthen this even further.”