The combined message from our front page story and the forthcoming Which? Report (see page 4, 24 August issue) this week shows that the industry has a number of urgent issues to address.
With 600 individuals currently under investigation by HMRC, and five already under arrest, there must be a number of others wishing they had accepted the offer of declaring income earlier this year. No further details were available as H&V News went to press, but there is obviously a great deal more to come in the future.
Within the Which? report, the industry is again shown in a less than favourable light. Among the engineers listed as independent, the advice delivered by some individuals was highly concerning, considering that the fault involved was simply a disconnected wire.
Is this a product of the widely reported skills shortage experienced by the industry, or a desperate attempt to offset the effects of the recession, or plain dishonesty?
As with any sector, it only takes a few instances of bad practice to create a long lasting negative impression. With growing concern over the mis-selling of renewable energy solutions, we all need to be aware of the implications of our actions.
The HVAC sector has a great to deal to celebrate in many areas, of course, and can point to the high standards adhered to by the majority. Instances of bad practice need to be dealt with effectively, therefore, for the good of the industry as a whole.