Vaillant and Worcester, Bosch group enjoy success in Which? report
Worcester, Bosch Group have once again been positioned at the top of the polls according to the latest Which? Report and Vaillant retains Which? Best Buy leader status.
The Worcester, Bosch Group scooped 23 Which? Best Buy accreditations for its range of Greenstar gas-fired boilers, including its new CDi Classic range. The market leader was also placed in the category of ‘The most reliable gas boiler brands’ in the latest survey of Which? panel members.
Worcester featured the highest from customer scores in the boiler breakdown cover and servicing report for the 5th consecutive year.
Members were asked to score price, customer service, response repair time and value for money to create an overall satisfaction result.
Worcester, Bosch Group director of marketing and technical support Martyn Bridges said: “We are delighted to receive this response from customers with such valuable feedback. The reliability and efficiency of our products, servicing and customer satisfaction is something we are extremely proud of and invest heavily in every year.”
Vaillant’s ecoTEC range of high efficiency domestic boilers has also once again been named ‘Best Buy’ in the influential annual boiler survey.
The Vaillant ecoTEC range of high efficiency gas boilers has received the accreditation for the third year running, placing Vaillant firmly at the top of the ‘most reliable brands’ category. No other brand scored higher for ‘brand reliability’ or ‘customer score’.
Vaillant Southern Commercial Director Dave Lacey comments: “Which? Best Buy reports are influential, respected, and independent. Our ecoTEC range has always performed well, receiving Best Buy recommendations from Which? for many years, but we’re never complacent so are delighted with this result and the endorsement from happy customers.”
Over 11,000 consumers were surveyed in compiling this year’s report, twice as many as in 2011.