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TrustMark revise criteria to protect consumers

Trustmark has revised the core criteria designed to provide consumers with greater protection and facilitate greater awareness of the TrustMark scheme requirements.

Electrical Safety Council (ESC) director general Phil Buckle said: “Consumers have the right to expect that any work undertaken in their home is done safely and to a high standard. TrustMark’s revised criteria are a big step towards achieving this state of affairs and it is therefore a step that we welcome.

“That they recognise the need to increase awareness of their schemes and attract more workmen of the highest calibre is positive, but only once this becomes a reality will consumers have total confidence in the quality of the workmanship and be afforded the best possible protection from death, injury and damage.

“As a campaigning charity, consumer protection is our number one priority, so whilst we support TrustMark’s revised criteria, we are also aware that more needs to be done and will continue to work on behalf of consumers to make them aware of the dangers of employing workmen who do not possess the necessary skills”.

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