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First Utility vows to cut switching time

Independent energy company First Utility has promised to cut switching time in half from next week, The Independent has reported.

The company has been pushing for faster switching so that consumers don’t have to wait weeks to benefit from better deals.

From 10 November it will cut the time it takes to switch from five weeks to two and a half. Other suppliers have until the end of the year to cut their switching times.

First Utility’s ‘Fix the Switch’ campaign, launched in September last year, called on the industry to aim for 24-hour switching and was supported by Ed Davey, Secretary of State for Energy and Climate Change, and Ofgem.

The Government now hopes eventually to force gas and electricity firms to reducing switching time to just 24 hours.

The quicker switch process includes a statutory 14 calendar day cooling-off period – which is set by EU law.

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