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Early end for £45m five year contract

Willmott Dixon has “mutually agreed” to end a £45 million five-year responsive repair and maintenance contract with Notting Hill Housing Trust just eight months into the deall.

Notting Hill Housing Trust confirmed that it and Willmott Dixon Partnerships have “mutually agreed” to end the responsive repairs contract they entered into last year, serving the trust’s 15,000 social rented customers.

Notting Hill said that after eight months in partnership, “it was agreed that the current arrangements are not meeting either parties’ expectations”.

Andy Belton, chief operating officer at NHHT says “Willmott Dixon and Notting Hill will work closely together during the transition period to ensure our residents continue to receive a quality repairs service with minimal disruption.”

Willmott Dixon will continue to provide the repairs service for trust residents while the trust puts alternative arrangements in place.  A trust spokesman was unable to confirm plans for a replacement at this time.

Willmott Dixon said in July last year that the contract was to “develop a unique and personalised maintenance service for the Trust’s 15,000 social rented customers”

The firms said at the time that they will work together to achieve a year-on-year improvements in service performance, tenant satisfaction and value for money. This will come through investment in systems, training and people development, building on the existing skills and expertise of the partners.

The contract would have been extended to 10 years if successful. 

A spokesman for Willmott Dixon confirmed both parties have “mutually agreed” to end the contract as “current arrangements were not meeting either party’s expectations”.