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Campaign to help consumers cut hundreds of pounds from energy bills

Big Energy Saving Week will run from 27-31 January and will help consumers take practical steps to make cuts to their bills by checking they are on the best deal, switching tariff or supplier and taking up help to insulate their homes and reduce their energy usage.

A survey for Big Energy Saving Week highlights that less than a third of those asked had spoken to their energy supplier to check they were getting the best deal for them, only 19 per cent had insulated their homes and as few as one in 10 had switched to a cheaper way to pay.

Citizens Advice Bureau will be at over 200 local events and consumers can also get help and advice online at, or from their local bureau.

The campaign is supported by government, charities and the energy industry. It is funded by the largest energy companies.

Householders could benefit from savings of up to £320 from energy efficiency measures, an average of £100 by paying by direct debit and those who had never switched before could save up to £200 by shopping around.

The survey also found that people are trying to cut their energy costs by turning down the heating (52 per cent of people) or using less electricity (51 per cent of people). More than a sixth (16 per cent) are using fewer rooms in their home.

Energy UK chief executive Angela Knight said: “Energy companies know the cost of living can be a real concern so it is important customers get a good deal on their energy.

“Around a million people switched supplier in November and December, 230,000 of which moved to a smaller independent supplier. This goes to show that if customers aren’t happy with the deal they are getting, it’s easy to shop around and find one that suits better.

“Customers can also help themselves by making sure they are energy savvy and making the best use of the energy they use.

“There are many ways to cut your energy use from fitting new boilers, double glazing or improving your insulation and to smaller things like closing the curtains when it gets dark and not leaving the telly or other electrical appliances on standby.

“If in any doubt call the Home Heat Helpline on 0800 33 66 99 – trained and independent advisors can offer advice and information.

“Big Energy Saving Week is an example of the energy industry and its many partners working together to help our customers make the most of their energy use,  take control of their bills and access all the help available to them if times get tough.”

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