Data misuse response

Under a licensing agreement, licensees are able to use the CORGI brand name, and are given legal access to the CSL database.

CSL data should not be confused with Gas Work Notification data, which was used by one of our licensees for a pilot marketing exercise in March of this year. I can state unequivocally that this Gas Work Notification data is no longer being used by our licensees.

CSL would not knowingly allow its data to be used inappropriately and, as a precaution, we are currently in discussions with the ICO (Information Commissioner’s Office) for clarification.

We would also like to make it clear that CSL data is not given to us by boiler manufacturers or any other organisations operating within the plumbing and heating sector, and we would never allow CSL’s commercial activities to jeopardise installer businesses.

Caitriona Deakin.

CSL head of trading

Ms Deakin was responding to allegations suggesting that data was used inappropriately by one of its licensees to promote a CORGI HomeCare maintenance scheme.